Shipping Policy
1. Introduction
At BillKarlo, we strive to provide the best possible service to our customers, including efficient and timely delivery of any physical products or materials associated with our services. This Shipping Policy outlines our shipping procedures and policies.
2.Order Processing
2.1 Order Confirmation: Upon placing an order for any physical products, you will receive an email confirmation with details of your order.
2.2 Order Processing Time: Orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
3. Shipping Methods and Delivery
3.1 Shipping Methods: We offer various shipping options, including standard and expedited shipping. The available options and respective costs will be displayed at checkout.
3.2 Delivery Times: Delivery times vary based on your location and the chosen shipping method. Estimated delivery times are as follows: • Standard Shipping: 5-7 business days • Expedited Shipping: 2-3 business days
3.3 Shipping Charges: Shipping charges are calculated based on the weight of the package and the destination. The total shipping cost will be displayed at checkout.
4. Shipping Destinations
We currently ship to addresses within India. International shipping options are not available at this time.
5. Order Tracking
5.1 Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order through the carrier’s website.
5.2 Lost or Delayed Shipments: If your order is delayed or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.
6. Shipping Restrictions
6.1 P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
6.2 Restricted Areas: We do not ship to certain restricted areas within India. If your address falls within a restricted area, you will be notified at checkout.
7. Damaged or Defective Products
7.1 Inspection: Please inspect your order upon delivery. If you receive a damaged or defective product, contact us within 48 hours of receiving your order.
7.2 Replacement or Refund: We will arrange for a replacement or refund for damaged or defective products at no additional cost to you.
8. Return Shipping
8.1 Return Policy: For information on how to return a product, please refer to our Return Policy.
8.2 Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or damaged.
9. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at
Bill Karlo
billkarlo.builders@gmail.com
+91 9381403246